Does this vacuum cleaner come with a warranty?
This vacuum cleaner comes with a 1 year warranty. Click here to register your appliance.
How can I store my H-FREE 500?
The H-FREE 500 comes with a wall mount that can be attached to the wall for storing the appliance. Alternatively, the appliance's clever design reduces the height to just 69cm in storage mode, so it's small enough to fit in a kitchen cupboard.
How do I charge my H-FREE 500?
The H-FREE 500 gives you the choice to remove the battery pack and charge it separately, so that you can use whichever power socket is most convenient. It can also be plugged in whilst on the wall mount. An LED light on the battery shows charging status at any time.
Where can I buy a spare battery for my H-FREE 500?
Spare batteries for this vacuum cleaner are available here
What different models are available in the H-FREE 500 range?
The H-FREE 500 range has 3 models:
H-FREE 500 Home - The standard model with 1 battery pack. Shop Now
H-FREE 500 Pets - The pets model with 1 battery pack and an additional motorised mini turbo brush for cleaning up pet hair. Shop Now
H-FREE 500 Pets Twin Battery - This model. The pets twin battery model with 2 battery packs and an additional motorised mini turbo brush for cleaning up pet hair.
We also have the NEW HF500 Anti-Twist with a floorhead that prevents hair wrapping around the roller during cleaning:
HF500 Anti-Twist Home - The standard HF500 model with 1 battery pack. Shop Now
HF500 Anti-Twist Pets - The pets model with 1 battery pack and an additional motorised mini turbo brush for cleaning up pet hair. Shop Now
Does this vacuum cleaner work on hard floors and carpets?
Yes, the H-FREE 500 has an on/off rotating brush bar. Switch the brush bar on by pressing the CARPET button to agitate the carpet fibres to loosen dirt and debris. Switch it off to glide smoothly across hard floors & ensure you leave delicate surfaces scratch free.
How do you empty the dust container?
1. Press the main body release button and remove the tube.
2. Press the dust cup empty button to release the bin flap and empty the contents.
3. Close the dust cup flap, you will hear a click when fully locked. NOTE: It is recommended to empty the dust cup after each use or when dust is up to the max fill line.
Can this vacuum cleaner stand on its own?
If necessary, the H-FREE 300 can temporarily stand in vertical position in order to let you manage quick tasks comfortably. When the cleaner is in use and attended, you can temporarily park it in vertical position on hard floors. However, if the vacuum is left unattended, it must be stored on its wall mount.
How long should I charge my H-Free 500 before first use?
Before first use, charge your appliance for at least 24 hours. The battery pack LED light will illuminate RED during charging and will turn WHITE when fully charged.
Where can I find the user manual?
View User Manual Here