1.1 Welcome to the "hooverdirect.co.uk" website, the official online shop of Hoover Limited (hereafter the “Site”), part of the Candy Hoover Group (CHG)
- USE OF THE SITE
2.1 The Site is an online platform to allow for the sale of small domestic appliances which HL are authorised to sell.
2.3 You should be aware that we reserve the right to remove or modify the contents of the Site at our own discretion with or without notice at any time. We may look to exercise this right to reflect changes to the Site or its use, in accordance with User needs or our business priorities, or to comply with new legal requirements. We accept no responsibility or liability for any reliance by you on the continued availability of any content or resources on the Site.
2.4 You acknowledge that the Site is intended solely for your personal, non-commercial use. You must not use or allow others to access or use, all or any part of our Site or the contents and/or applications on it for commercial purposes without our permission.
2.5 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
2.6 Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations
- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
3.2 All content, information, documents, and materials available on or through the Site (including, but not limited to, trademarks of any type, including unregistered ones, logos, photographs, images, drawings, videos, sound recordings, technical drawings, technical documents, databases, tables, texts, slogans and, in general, any other material contained in the Site, the aesthetic form, layout, interfaces, organizational structure, the Site code and the software with which the Site is made or of which it is composed.) are protected by intellectual and industrial property rights of HL or other Haier Group’s companies or third parties that have granted HL the license to use them.
3.3 It is absolutely forbidden to download, copy, modify, distribute, transmit, display, reproduce, publish, post, upload, license, create derivative works from, transfer, or sell any part of the Site or its content for commercial purposes.
4 MAINTENANCE OF THE SITE
4.1 You acknowledge and agree that from time to time we may need to:
- fix defects and errors in the Site;
- install updates and undertake general diagnosis and maintenance of the Site; and
- undertake emergency maintenance and/or suspend access to the servers and that as a result of which the Site may be less accessible or unavailable to you from time to time.
If we look to action any of the above, we will aim to provide you with notice where possible.
- ILLEGAL USE OF THE SITE
5.1 You declare and guarantee that you will not use the Site:
(ii) in such a way as to cause, or to be able to cause, interruptions, damages or malfunctions to the Site itself;
(iii) to carry out unlawful acts or fraudulent activities;
(iv) to violate the intellectual and industrial property rights, including copyright and domain name, of HL or third parties;
(v) to engage in any advertising or marketing.
5.3 You warrant that any of you actions that do not comply with the requirements and standards set out in these Terms, you will be liable to us and indemnify us for any breach. This means you will be responsible for any loss or damage we suffer as a result of your non-compliance.
- PROCESSING OF PERSONAL DATA AND COOKIES
LINKS TO THIRD PARTY SITE
7.1 The Site may contain links to sites, pages, applications owned or controlled by third parties. HL does not guarantee the operation of such links, nor their functionality, nor that such sites, pages and applications of third parties will be accessible. We have no control over the contents of those sites or resources.
7.2 HL assumes no responsibility in relation to third party sites and does not guarantee their content. Any links to third party sites and references to information, products or services of third parties linked to the Site do not represent and cannot be interpreted in any way as approval or affiliation of the same by HL, even when they are referable, in whole or in part, to HL. HL hereby disclaims all liability for all information, materials, products or services posted, offered or that may be accessed at any of the third-party sites linked to this Site.
7.3 Without prejudice to the provisions of points 4, you must not to make links to, transpose, share the pages of this Site, on any platform including through social networks. This is without prejudice to the rights granted by HL to specific users by virtue of separate agreements between them.
- LIABILITY AND GUARANTEE
Additionally, HL does not guarantee that the information contained in this Site are accurate, precise and correspond to the truth; in any case, nothing contained on this Site shall be construed as providing consult or advice to you.
8.4 For the sake of clarity, if you are a consumer, the limitations to HL liability and the limitations to your rights set forth above are not intended to exclude, limit or suspend any legal rights and warranties granted by the applicable mandatory consumer protection laws.
8.5 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- APPLICABLE LAW AND JURISDICTION
9.1 Any matter that arises out of your use of this Website (including any contact entered between you and HL through Website), shall be governed by the law of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the court of England and Wales except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. All contracts shall be concluded in English.
9.2 If you have any concerns or complaints in relation to your use of our Website, please contact us in the first instance using the contract form on the Site.
9.3 If your complaint remains unresolved after you have exhausted our internal complaint process, we will write to you with the name and web address of a certified ADR provider, who is listed on the Chartered Trading Standards Institute website and who is able to assist in resolving disputes relating to our Products and Services.
When we provide you with the details of a certified ADR provider, we will confirm to you whether we are willing to use ADR to resolve your complaint.
- CONTACTING US
10.1 If you suspect misuse of the Site or if you consider your intellectual property has been unlawfully featured on the Site, you can contact us on the Site via the contact form.
11 FINAL PROVISIONS