Free Next Day Delivery, 7 Days A Week, on ALL Vacuum Cleaner Orders
General
What payment methods can I use to place my order?
You can use: Visa, Visa Debit, American Express, MasterCard, PayPal, Apple Pay, Google Pay, Shop Pay, or Klarna to place your order.
How do I register my warranty?
Products must be registered here to activate the free 12 month warranty.
Vacuum Cleaners
What is the cut off time for free next day delivery?
Hooverdirect.co.uk offers FREE NEXT DAY DELIVERY 7 DAYS A WEEK on all vacuum cleaner orders.
Order before 17:30 Monday - Friday to receive your vacuum cleaner the following day.
Order before 12:00 Saturday - Sunday to receive your vacuum cleaner the following day.
National holidays may vary and will be highlighted on the site.
What does Hoover warranty include?
The Hoover appliance automatically comes with a 12 month call out, parts and labour guarantee. Click here to register your appliance.
How to return a product
If you’ve purchased from our website and you’d like to return your items, you can do completely free of charge within 14 days of your delivery. Click here for more information returns and refunds.
How long will the refund take to process?
Refunds are processed within 3 to 5 working days.
Laundry
How does delivery work?
Within 24-48hrs from ordering our logistics partners, Product Care Group, will contact you to arrange a convenient date for your product to be delivered.
They will then be in contact with you at regular stages through the delivery process.
If you need any further help please contact the website support team
What is the Warranty length and how do I register?
10 year Warranty for parts and 1 year for labour as standard (some models have an additional 2 years on labour)
Register your appliance here
Will the product be installed for me?
Yes, we offer an installation service.
Our logistic partners, Product Care Group, will install the appliance on delivery.
Please ensure you add this service in the checkout.
Will you remove my old appliance?
Yes, we offer a removal and recycle service.
Our logistic partners, Product Care Group, will remove the appliance on delivery.
Please ensure you add this service in the checkout.