We hope you enjoy your new product. Should you ever encounter an issue with your product, please follow the following steps: 

Within the first 12 months:

If you encounter an issue within the first 12 months of ownership, please get in touch with the Hoover Direct customer service team here

Outside the first 12 months: 

If your Hoover is over 12 months old but still covered by one of our warranties, please get in touch with our service department here. 

5 Year Warranty

To learn more about our 5 year warranty and what products are included, click here.

3 Year Warranty

To learn more about our 3 year warranty and what products are included, click here.

1 Year Warranty

To learn more about our 1 year warranty and what products are included, click here.

Purchased from one of our trusted retail partners

If you have purchased from one of our trusted retail partners, please click here to complete your warranty registration.